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Find common answers to the following topics or visit Caremark's Help Center

 

90-Day Refills 

Mail Service Pharmacy

RX Reference and Interactions

 

90-Day Refills 

What are 90-day refills

You can fill prescriptions for the medications you take regularly (also called “long-term” or “maintenance” medications) in 90-day supplies. These are medications you take for chronic conditions such as high blood pressure, asthma, diabetes and high cholesterol.

When should I use a retail pharmacy instead of CVS Caremark Mail Service Pharmacy?

Use any participating retail pharmacy for your short-term medication needs, and use CVS Pharmacy or CVS Caremark Mail Service Pharmacy for your long-term medication needs.

How do I obtain my long-term medications in 90-day supplies?

You can choose the most convenient option – pick-up at a nearby CVS Pharmacy or home delivery through CVS Caremark Mail Service– when filling 90-day prescriptions for your maintenance medications.

Can I fill a 90-day prescription at a retail pharmacy?

CVS Pharmacy is the only retail pharmacy that can provide you with a 90-day supply. You can get you 90-day supply at CVS Pharmacy for the same cost as mail service.

If I use CVS Caremark Mail Service Pharmacy, how long will it take for my prescription to arrive?

You can expect to receive your prescription 7 to 10 days from the time your order is placed.

How do I check the status of my mail service order?

You can check the status of your mail service refill at www.Caremark.com.

How can I find a CVS Pharmacy?

To locate a CVS Pharmacy near you click here, visit www.Caremark.com and use the store locator, or call Customer Care.

What is my copay* for a 90-day supply at a CVS Pharmacy or through CVS Caremark Mail Service?

To find out your copay, click here or log on to www.Caremark.com, click “Understand My Plan and Benefits” and then select “Check Drug Coverage and Cost.”


Mail Service Pharmacy

Why should I use the CVS Caremark Mail Service Pharmacy for my prescriptions?

CVS Caremark Mail Service Pharmacy is a convenient and cost-effective way for you to order up to a 90-day supply of maintenance or long-term medication. You can have your long-term medication delivered to your home, office or a location of your choice with free standard shipping. By using mail service, you minimize trips to the pharmacy while saving money on your prescriptions.

How do I request a refill for a prescription that was transferred to CVS Caremark?

There are three ways you can request a refill for a transferred prescription beginning January 1, 2021:

  • Online: Register at Caremark.com to order refills and check the status of your order at any time. Have your pharmacy benefit ID card ready; OR
  • By phone: Call us at 1-833-741-1361 for automated refill service. Have your pharmacy benefit ID number ready.