Card Payments

All payment card information that you enter into any Web Property will be collected by our third-party payment card processing service providers, which will, in the case of payment card information you authorize to be stored for future use, provide to us an encrypted token associated with your payment card that we may store on our systems together with the last four digits of the card number, the expiration date and the card type to enable us to effectuate future payments you authorize by sending the token to the service provider. By entering your payment card information and authorizing it to be charged, you agree to us and our service providers collecting and storing such information as described above and charging the relevant payment card for the authorized amount. You may delete payment card tokens and payment card information from our systems by logging in to your Benefits Manager account, clicking on Payment Methods, and then clicking the "delete" button on the relevant payment method. Bank account information can also be changed or canceled by submitting a written request to our office within 15 days prior to the premium due date. We cannot process verbal requests.

Automatic Recurring Payments

If you choose to enroll in automatic recurring payments (Auto Pay), you authorize us and our service providers to charge your designated payment method for the authorized amount on the date you select as the first Auto Pay date and also on the corresponding date of each subsequent recurring payment period; provided, however, that if any such date is a non-business day, then the date on which the charge will be made may be the next business day. Auto Pay may be cancelled by logging in to your Benefits Manager account, clicking on "Payment Methods," and then clicking "Manage or Turn-Off Automatic Payments." Bank account information can also be changed or canceled by submitting a written request to our office within 15 days prior to the premium due date. We cannot process verbal requests. Cancellation requests must be submitted before the 20th of the month for the next automatic recurring payment date. Any cancellation request received by us later than that will take effect beginning with the following recurring payment period. You agree to maintain sufficient available balance in the account or other payment method you designate for Auto Pay to cover each recurring payment.

Things to know about automatic payments

• Premiums are deducted automatically on or around the 25th of the month prior to the due date.
  • To ensure your automatic payments will start on time, you must enroll by the 20th of the month prior to the due date.
  • If you enroll after the 20th of the month prior to the due date, your first payment will be submitted immediately.
  • If your automatic payment deduction amount changes, you will be notified via email 10 days prior to the next scheduled payment.
    • Premium rates will adjust automatically when family members are added or removed.
    • COBRA premiums increase annually.
• If your earned coverage ends, your automatic payments will terminate.
• If you do enroll for COBRA, you will need to re-enroll for automatic payments.
• When moving from COBRA to earned coverage, automatic payments will continue at the quarterly earned premium rate.
• To change your payment method or cancel automatic payments in the future, you must log back in to your Benefits Manager account and click on "Payment Methods," then click "Manage or Turn-off automatic payments." Requests must be submitted 15 days prior to the due date.